Payment Policy

Effective Date: January 17, 2025

At LuxuryBathChic, we are committed to providing you with a secure and seamless shopping experience. This Payment Policy outlines the terms and conditions regarding payments for all purchases made through our website, luxurybathchic.com. By making a purchase on our website, you agree to the practices described in this policy.

1. Accepted Payment Methods

We accept a variety of payment methods to provide you with flexibility and convenience. These include:

  • Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.

  • Debit Cards: We also accept debit cards that are affiliated with major credit card networks (Visa or MasterCard).

  • PayPal: We offer the option to pay securely through PayPal.

  • Other Payment Options: We may offer additional payment options from time to time. These will be clearly displayed during the checkout process.

Please note that all payments must be made in United States Dollars (USD).

2. Payment Processing

  • Secure Transactions: We use secure payment gateways to process all transactions. These gateways employ encryption technology (such as SSL) to protect your sensitive payment information during transmission.

  • Payment Authorization: By submitting your payment information, you authorize us to charge the total amount of your order to the selected payment method.

  • Order Confirmation: After your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. Please note that the confirmation email does not constitute acceptance of your order; it confirms that we have received your order.

  • Payment Verification: We reserve the right to verify the payment information provided and may request additional documentation if necessary. We may also need to cancel or delay an order for security reasons if we suspect unauthorized payment use.

  • Payment Timing: Your payment will be processed at the time you place your order.

  • Pre-Orders: For pre-ordered items, your payment will typically be processed at the time you place the order. The estimated shipping timeframe will be provided on the product page.

3. Pricing Accuracy

  • Pricing Information: We strive to provide accurate pricing information on our website. However, errors may occur. In the event of a pricing error, we will make all attempts to contact you, provide you the option to continue the purchase at the correct price, or cancel the order with a full refund.

  • Pricing Changes: We reserve the right to change prices at any time without prior notice. Any changes will not affect orders that have already been confirmed.

  • Taxes: Applicable sales taxes will be added to your order based on your shipping address. You are responsible for paying all applicable taxes.

  • Currency Conversions: If you are purchasing from a country with a different currency, your financial institution may apply currency conversion fees. These fees are your responsibility.

4. Payment Security

  • Data Protection: We prioritize the security of your payment information. We employ industry-standard security measures to protect your data from unauthorized access, use, or disclosure.

  • Secure Payment Gateways: We partner with reputable payment gateway providers that adhere to the highest standards of payment security, including PCI DSS (Payment Card Industry Data Security Standard) compliance.

  • No Payment Storage: For your safety, we do not store your full credit card details on our servers. We use tokenization to protect your payment information.

5. Payment Disputes

  • Chargebacks: If you have a dispute about a transaction, please contact our customer service team at info@luxurybathchic.com first. We will work with you to resolve any issues.

  • Resolution: We reserve the right to investigate any disputed transactions. If a chargeback is determined to be invalid, you will be responsible for the associated fees and may be subject to additional fees.

  • Fraudulent Transactions: We have a zero-tolerance policy for fraudulent transactions. We will report any suspected fraudulent activity to the relevant authorities.

6. Promotions and Discounts

  • Promo Codes: We may offer promotional codes that can be applied to your order during checkout. These promo codes may have specific terms and conditions, including expiration dates and other restrictions.

  • Discounts: Any discounts will be applied to your order total before taxes and shipping fees.

  • Terms and Conditions: Promotional offers are subject to change or cancellation at any time without notice. All promotional codes must be entered at the time of purchase; they cannot be applied retroactively.

  • Restrictions: Promotional codes may have limitations, including minimum purchase requirements or exclusions for certain products.

7. Financing Options

  • Third-Party Financing: We may provide information regarding third-party financing options; if we do, we will provide contact information for those providers. LuxuryBathChic is not involved with or responsible for the approval, denial, or management of third-party financing.

  • Terms and Conditions: Any agreements with third-party financial institutions are governed by their terms and conditions.

  • Affirm, Klarna, Shop Pay: If these payment options are provided, their respective terms and conditions apply. Please refer to their documentation.

8. Refunds

  • Refund Method: Refunds for eligible returns will be processed to the original payment method used for the purchase.

  • Refund Timeframe: Please allow 7-10 business days for the refund to appear in your account after it has been processed. The exact time may vary based on your financial institution.

  • Non-Refundable Items: Shipping fees are non-refundable, unless the return is due to our error.

9. Contact Us

If you have any questions about our Payment Policy, please contact us:

10. Policy Updates

We reserve the right to modify or update this Payment Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. Your continued use of our website and purchase of our products constitutes your agreement to the terms of this Payment Policy.